ChemReach Privacy Policy

You directly provide ChemReach with most of the data we collect. We collect data and process data when you:

• Register online or place a request for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our messages or via email.

• Use or view our website via your browser’s cookies.

ChemReach may also receive your data indirectly from the following sources:

• Royal Society of Chemistry

• Salters Institute

ChemReach collects your data so that we can:

• Process your registration or bookings for our outreach events

• Email you with future outreach events and activities we think you might like.

• Acknowledge your participation in our events and activities on our website or social media

If you agree, ChemReach may share relevant aspects of your data with the following other educational establishments:

• The West Midlands Chemistry Teachers Centre (WMCTC)

• The Royal Society of Chemistry

• The Salters’ Institue

ChemReach securely stores your data on servers provided by UKFast, an ISO 27001 accredited, a PCI DSS compliant business and secured to Government IL4 expectations, providing secure data servers – click here for further information.

ChemReach will keep your contact details data for three years, unless you request for it to be removed. Once this time period has expired, we will delete your data by a secure erase procedure.

ChemReach would like to send you information about products and services of ours that we think you might like, as well as those of our partner institutions.

• West Midlands Chemistry Teacher Centre

• The Royal Society of Chemsitry

• The Salters’ Institute

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ChemReach from contacting you for marketing purposes or giving your data to other members of our partner institutions.

If you no longer wish to be contacted for marketing purposes, please click here.

ChemReach would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ChemReach for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ChemReach correct any information you believe is inaccurate. You also have the right to request ChemReach to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ChemReach erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ChemReach restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ChemReach’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ChemReach transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

ChemReach uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

• Functionality – ChemReach uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – ChemReach uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The ChemReach website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

ChemReach keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 October 2019.

If you have any questions about ChemReach’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us here

Should you wish to report a complaint or if you feel that ChemReach has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.